Refund policy

Return & Exchange Policy

At Asli Joota, we want you to be completely satisfied with your purchase.

7-Day Return: You can request a return within 7 days of receiving your order.

Exchange: If the size doesn’t fit or you want to exchange the pair, exchange is available within 7 days.

The shoes must be unused, unworn, and in the same condition as received, with original packaging.

Items that have been worn, damaged, washed, or altered are not eligible for return/exchange.

Return/Exchange Delivery Charges: Return or exchange shipping charges will be the customer's responsibility.

Refunds (if applicable) will be processed after the returned product is received and inspected.

For Return/Exchange: Please contact us within 7 days of receiving your order via WhatsApp/DM with your Order Number and reason for return/exchange.